Privacy Policy

This Privacy Policy describes how Energy Linguistics International ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at lauraahern.com (the "Site"), engage with our Services, or interact with us in any way.

By using our Site or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or Services.

1. INFORMATION WE COLLECT

We collect information in two ways: information you provide to us directly, and information collected automatically when you use our Site.

A. Information You Provide Directly

We may collect personal information when you:

•       Register for, apply to, or enroll in any of our programs or services

•       Book a private session or consultation

•       Join any community platform we operate

•       Subscribe to our email list, newsletter, or podcast

•       Purchase a product, course, or program

•       Contact us with questions or feedback

•       Participate in surveys, events, or promotions

•       Attend a live event, retreat, or intensive

The types of personal information we may collect include:

•       Name and contact information (email address, phone number, mailing address)

•       Payment and billing information, processed securely through our payment processor

•       Application or intake responses

•       Session notes or content shared during private sessions, retained only with your knowledge

•       Personal reflections, journaling, or creative work shared voluntarily within programs

•       Testimonials or transformation stories shared with your explicit consent

•       Any other information you choose to provide

B. Health and Wellness Information

We do not proactively collect health or medical information through forms or intake questionnaires. Any personal health, wellness, emotional, or spiritual information is shared by you voluntarily in the context of private sessions or programs and is held in strict confidence.

C. Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

•       IP address and general device information

•       Browser type and operating system

•       Pages visited and time spent on pages

•       Referring website or traffic source

•       Cookies and similar tracking technologies

•       Approximate geographic location at the city or country level

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

•       Deliver and administer our programs, services, and community platforms

•       Process payments and manage enrollments and accounts

•       Communicate with you about your enrollment, sessions, or purchases

•       Send program materials, resources, and updates relevant to your participation

•       Send marketing and educational communications, where you have opted in

•       Respond to your questions, inquiries, and support requests

•       Improve and develop our Site, content, and offerings

•       Ensure the security and integrity of our platforms

•       Comply with applicable legal obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

A. Trusted Service Providers

We work with third-party service providers who help us operate our business and deliver our Services. These providers access your information only as necessary to perform services on our behalf and are contractually required to protect your data. Our current service providers include platforms for payment processing, email marketing and automation, course and content delivery, community hosting, podcast hosting, website hosting, video sessions, client communication, and website analytics and advertising.

The platforms we use may change over time. Current tools include but may not be limited to: Stripe (payments), Kit (email), ThriveCart (course delivery), Squarespace (website), Zoom (sessions), Buzzsprout (podcast), Google Analytics (website analytics), and Meta Pixel (advertising and analytics). We will update this policy as significant changes occur.

Google Analytics and Meta Pixel are third-party analytics and advertising tools. Their data practices are governed by their own privacy policies: Google's Privacy Policy (policies.google.com/privacy) and Meta's Privacy Policy (privacypolicies.com/meta). You may opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout). You may manage your Meta ad preferences through your Facebook account settings.

B. Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Energy Linguistics International, our clients, or others.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets involving Energy Linguistics International, your information may be transferred to the succeeding entity. We will notify you of any such change and your continued use of our Services will constitute acceptance of the updated terms.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies on our Site. Some are necessary for the Site to function; others help us understand how visitors use our Site and allow us to reach you with relevant content and advertising. Where required by law, we will request your consent before placing non-essential cookies.

Types of Cookies We Use

•       Essential cookies — required for the Site to operate correctly. These cannot be disabled without affecting core Site functionality.

•       Analytics cookies — used to understand how visitors interact with our Site, including which pages are visited, how long visitors stay, and where traffic originates. This helps us improve our content and user experience.

•       Advertising and retargeting cookies — used to serve relevant ads to people who have previously visited our Site, and to measure the effectiveness of our advertising campaigns.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about how visitors use our Site, including pages visited, time on site, traffic sources, and general geographic location. This data is aggregated and anonymized and is used solely to improve our Site and understand our audience.

Google may transfer this data to servers in the United States or other countries. Google's use of this data is governed by Google's Privacy Policy, available at policies.google.com/privacy. You may opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

Meta Pixel

We use Meta Pixel (formerly Facebook Pixel), a tracking tool provided by Meta Platforms, Inc. Meta Pixel allows us to measure the effectiveness of our advertising on Meta platforms (including Facebook and Instagram), understand actions visitors take on our Site after seeing our ads, and build audiences for future advertising campaigns.

Meta Pixel may collect your IP address, browser information, pages visited, and actions taken on our Site. This data may be associated with your Facebook or Instagram profile if you are logged in to those platforms. Meta's use of this data is governed by Meta's Privacy Policy, available at www.facebook.com/privacy/policy. You may manage your Meta advertising preferences through your Facebook account under Settings > Ads, or through the Digital Advertising Alliance opt-out tool at optout.aboutads.info.

Managing Cookies

You may control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified when cookies are set. Please note that disabling certain cookies may affect the functionality or experience of our Site.

For detailed information about the cookies we use, including their purpose and duration, please see our Cookie Policy, available on our website.

5. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. These include encrypted data transmission, secure payment processing through our payment processor, and access controls that limit who can view your information.

No method of electronic transmission or storage is completely secure. While we take the protection of your information seriously, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed for these purposes, we will securely delete or anonymize it.

7. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

•       Access — request a copy of the personal information we hold about you

•       Correction — request that we correct inaccurate or incomplete information

•       Deletion — request that we delete your personal information, subject to legal retention requirements

•       Opt-Out — unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us directly

•       Data Portability — request your information in a portable, commonly used format

•       Restriction — request that we limit our processing of your information in certain circumstances

To exercise any of these rights, contact us at support@lauraahern.com. We will respond within 30 days.

8. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA) and related regulations. These include the right to know what personal information is collected and how it is used, the right to request deletion of your personal information, and the right to non-discrimination for exercising your privacy rights.

We do not sell personal information. To exercise your California privacy rights, contact us at support@lauraahern.com.

9. CHILDREN'S PRIVACY

Our Site and Services are intended for adults and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will delete it promptly. If you believe a minor has submitted information to us, please contact us at support@lauraahern.com.

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites, platforms, or resources not operated by us. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policy of any external site you visit.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, the Services we offer, or applicable law. When we make material changes, we will update the effective date at the top of this page and notify you by email or through a prominent notice on our Site where appropriate.

Your continued use of our Site or Services following any update constitutes your acceptance of the revised Privacy Policy.

12. CONTACT US

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us:

Energy Linguistics International

Attention: Privacy

Email: support@lauraahern.com

Mailing Address: 7901 4th St N Ste 300, St. Petersburg, FL 33702, USA

© 2026 Energy Linguistics International. All Rights Reserved.